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  2. FIX: You may receive the "Script out of range" error message when you add a Multiple Select property to a catalog product definition in Microsoft Commerce Server 2002

FIX: You may receive the "Script out of range" error message when you add a Multiple Select property to a catalog product definition in Microsoft Commerce Server 2002

View products that this article applies to.

Symptoms

When you try to add a Multiple Select property to a catalog product definition in Microsoft Commerce Server 2002, you may receive the following error message: 
An error has occurred in the script on this page
Line: 260 char: 2
Error: Script out of range: 'UBound'
Code: 0
URL: http://mesocommerce:8081/retail2002bizdesk/catalogs/designer/
     dlg_EnumPropertyDefinition.asp?mode=RELATIONSHIPS
Do you want to continue running scripts on this page?

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time      Size  File name
   ---------------------------------------
   07-May-2004  22:30   26,342  Common.asp

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

The problem exists in the Retailbizdesk/Catalogs/Designer/Common.asp file. The Common.asp file has the following function.
sub AddArray (ByRef aArray, sString)
dim iNewUBound
iNewUBound = UBound(aArray) + 1
redim preserve aArray(iNewUBound)
aArray(iNewUBound) = sString
end sub
Examine the following code example.
iNewUBound = UBound(aArray) + 1
The previous code example generates an error because the array is blank. Therefore, the UBOUND array reference is not successful. Replace the previous code example with the following. 
sub AddArray (ByRef aArray, sString)
dim iNewUBound
on error resume next
iNewUBound = UBound(aArray) + 1
on error goto 0
redim preserve aArray(iNewUBound)
aArray(iNewUBound) = sString
end sub

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References

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684� Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: KB841774, kbcommserv2002presp3fix, kbfix, kbbug, kbtshoot, kbhotfixserver, kbqfe, kbautohotfix

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Article Info
Article ID : 841774
Revision : 5
Created on : 11/15/2007
Published on : 11/15/2007
Exists online : False
Views : 284