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"Error: print server did not accept request" error message when you use the Lpr command-line tool to print to a printer in Windows Server 2003


View products that this article applies to.

Symptoms

You cannot print to a printer on a Microsoft Windows Server 2003-based computer by using the Line Printer Remote (Lpr) command-line tool. When you try to print by using the Lpr command-line tool, you receive the following error message:
Error: print server did not accept request. Job aborted.

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Cause

This problem may occur if the following conditions are true:
  • You stop and then restart the TCP/IP Printing service or the Print Spooler service on the server.
  • The TCP/IP Printing service does not restart correctly.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003

Date         Time   Version       Size    File name
----------------------------------------------------
02-Jun-2004  16:31  5.2.3790.177  21,504  Lpdsvc.dll 

Windows Server 2003, 64-Bit Edition

Date         Time   Version       Size    File name
----------------------------------------------------------
02-Jun-2004  07:26  5.2.3790.177  56,832  Lpdsvc.dll  IA-64
02-Jun-2004  07:31  5.2.3790.177  21,504  Wlpdsvc.dll  x86

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Workaround

To work around this problem, restart the server.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbautohotfix, kbqfe, kbhotfixserver, kbbug, kbfix, kbwinserv2003presp1fix, KB841027

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Article Info
Article ID : 841027
Revision : 12
Created on : 7/24/2007
Published on : 7/24/2007
Exists online : False
Views : 326