"Failed to create 'CertificateAuthority.Request' object" error message when a user tries to create a Server Authentication Certificate by using the server's enrollment pages

When a user who is running Microsoft Windows 2000 or Microsoft Windows Server 2003 tries to create and to submit a Server Authentication Certificate by using the server's enrollment pages, they may receive one of the following error messages:

This issue may occur if the Enable Session State check box is not selected in the application configuration properties of the site where the Certificate Server service is running. The Microsoft Windows 2000 Certificate Server service uses session states to pass the request to the processing page.

To resolve this issue, click to select the Enable Session State check box in the application configuration properties of the site where the Certificate Server service is running. To do this, follow these steps:

1. Click Start, point to Programs, point to Administrative Tools, and then click Internet Services Manager.
2. Right-click the site where the Certificate Server service is running, and then click Properties.
3. Click the Home Directory tab, and then under App Settings, click Configuration.
4. Click the Application Options tab, and then click to select the Enable Session State check box.
5. Restart the Microsoft Internet Information Services (IIS) service.