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The Xlview.exe process consumes up to 100 percent CPU time when you view an Excel worksheet by using Excel Viewer

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Symptoms

When you view a Microsoft Excel worksheet by using Microsoft Excel Viewer, the Xlview.exe process consumes up to 100 percent CPU time. If you view the same worksheet by using Microsoft Excel, you do not experience this problem.

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Cause

This problem occurs when Excel Viewer is idle. While it is idle, Excel Viewer uses lots of CPU time. However, the Excel Viewer thread is a low-priority thread. Because of this, you do not typically experience a performance problem when you use Excel Viewer on a stand-alone workstation computer. However, Excel Viewer may cause performance problems on a terminal server. Because of this, Microsoft recommends that you do not use Excel Viewer on a server computer.

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Workaround

To work around this problem, save the worksheet in HTML format to permit users to view the worksheet by using a Web browser program.

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Status

Microsoft has confirmed that this is a problem in Microsoft Excel 2000.

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More information

Excel Viewer is a free downloadable program. This program is provided "as-is". The End User License Agreement for the Excel File Viewer specifically states:
Microsoft expressly disclaims any warranty for the Microsoft Excel Viewer. The Microsoft Excel Viewer and any related documentation is provided �as is� without warranty of any kind, either express or implied, including, without limitation the implied warranties or merchantability, fitness for a particular purpose or noninfringement. The entire risk arising out of use or performance of the Microsoft Excel Viewer remains with you.

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Keywords: KB840373, kbprb, kbnofix, kbbug

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Article Info
Article ID : 840373
Revision : 1
Created on : 4/13/2004
Published on : 4/13/2004
Exists online : False
Views : 178