Service pack information
Windows SharePoint Services
This problem was first corrected in Windows SharePoint Services Service Pack 2.
To resolve this problem, obtain the latest service pack for Windows SharePoint Services. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
906795�
How to obtain the latest service pack for Windows SharePoint Services
Service pack information
Office 2003
This problem was first corrected in Office 2003 Service Pack 2.
To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924�
How to obtain the latest service pack for Office 2003
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
The following list contains prerequisites for the hotfix package:
- The optimized and full-file versions of this hotfix are post-Windows SharePoint Services Service Pack 1 (SP1) hotfixes. To install the hotfix, you must have Windows SharePoint Services SP1 installed.
For more information about Windows SharePoint Services SP1, click the following article number to view the article in the Microsoft Knowledge Base:
841876�
Description of Windows SharePoint Services Service Pack 1
Restart information
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
Registry information
You do not have to create or modify any registry keys to enable any hotfixes that this package contains.
Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.
The following is the download information.
Date Time Version Size File name
-------------------------------------------------------------------------
30-Aug-2004 21:28 5.0.2919.6304 1,111,072 Office2003-kb840317-glb.exe
The following is the Microsoft Windows Installer .msp file information.
Date Time Size File name
--------------------------------------------
20-Aug-2004 19:26 4,060,672 Owscltop.msp
20-Aug-2004 21:56 8,005,632 Owscltff.msp
After the hotfix is installed, the global version of this hotfix has the file attributes, or later file attributes, that are listed in the following table.
Date Time Version Size File name
-----------------------------------------------------
18-Aug-2004 06:21 11.0.6400.0 641,728 Owsclt.dll
18-Aug-2004 06:30 11.0.6400.0 178,888 Stsupld.dll
Additional notes:
- For additional information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
- For additional information about the differences between the two .msp files, see the "Strategies for Updating Office 2003 Installations" topic. To see this topic, visit the following Microsoft Web site: