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Cannot remove remote orphan security object from a local domain group in Windows Server 2003


View products that this article applies to.

Symptoms

When you try to remove an orphan Microsoft Exchange Domain Servers security group from the Exchange Enterprise Servers security group on a computer that is running Microsoft Windows Server 2003, you may receive the following error message:
The following Active Directory Error occurred: Element not found
The following error message may appear several times in the application log of the domain controller:
Event Type: Error
Event Source: MSExchangeAL
Event Category: LDAP Operations
Event ID: 8270
User: N/A
Description: LDAP returned the error [35]
Unwilling To Perform when importing the transaction
dn: changetype: Modify member:delete: - DC=lc1b41dc,DC=com

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Cause

This problem may occur if all the following conditions are true:
  • You used a child-parent configuration to create two domains.
  • You installed an Exchange 2000 Server organization across both domains.
  • You removed Exchange 2000 Server from the child domain computer.
  • You used the Active Directory Installation Wizard (dcpromo) to demote the child domain computer.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You are prompted to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   14-Apr-2004  01:36  5.2.3790.163      464,384  Samsrv.dll       

Windows Server 2003, 64-Bit Edition

   Date         Time   Version            Size    File name     Platform
   ---------------------------------------------------------------------
   14-Apr-2004  01:35  5.2.3790.163    1,035,776  Samsrv.dll    IA-64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: KB839912, kbwinserv2003presp1fix, kbfix, kbbug, kbhotfixserver, kbqfe, kbautohotfix

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Article Info
Article ID : 839912
Revision : 12
Created on : 7/24/2007
Published on : 7/24/2007
Exists online : False
Views : 300