Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
No prerequisites are
required.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement
information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in
the following table. The dates and times for these files are listed in coordinated
universal time (UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time Zone tab in
the Date and Time tool in Control Panel.
Windows Server 2003 64-Bit Edition
Date Time Version Size File name
--------------------------------------------------------------
19-Apr-2004 14:53 5.2.3790.163 597,504 Rdpdr.sys
12-Apr-2004 19:56 271 Branches.inf
19-Apr-2004 16:48 9,766 Kb838291.cat
19-Apr-2004 16:41 354 Updatebr.inf
19-Apr-2004 16:42 6,249 Update_rtmqfe.inf
Windows Server 2003 32-bit editions
Date Time Version Size File name
--------------------------------------------------------------
19-Apr-2004 17:42 5.2.3790.163 188,416 Rdpdr.sys
12-Apr-2004 22:56 271 Branches.inf
19-Apr-2004 19:48 9,766 Kb838291.cat
19-Apr-2004 19:37 354 Updatebr.inf
19-Apr-2004 19:37 5,987 Update_rtmqfe.inf