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You receive a "There is an error in XML document (1,3)" error message when you click the Queries menu in the BizTalk Server 2004 HAT tool


View products that this article applies to.

Symptoms

When you click the Queries menu in the Microsoft BizTalk Server 2004 Health and Activity Tracking (HAT) tool, you may receive an error message that is similar to the following:
There is an error in XML document (1,3).
Note The (1,3) section of this error message may vary depending on the location of the error in the XML document.

This issue may also cause the expected list of queries to display incorrectly when you click the Queries menu.

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Cause

This issue may occur if one or more .trq or .xml files that are located in the following folder are corrupted:
Drive:\Program Files\Microsoft BizTalk Server 2004\Tracking\Queries

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Workaround

To work around this issue, follow these steps:
  1. Start Windows Explorer, and then locate the following folder:
    Drive:\Program Files\Microsoft BizTalk Server 2004\Tracking\Queries
  2. Delete any .trq or .xml files that are formatted incorrectly.

    Note To determine whether the files in this directory are incorrectly formatted, double-click the files. If an .xml file opens in Internet Explorer without error, or if a .trq file opens in the HAT interface without error, the file is not corrupted.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

For more information about Microsoft BizTalk Server 2004, visit the following Microsoft Web site:

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Keywords: KB837859, kbbug, kbpending

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Article Info
Article ID : 837859
Revision : 3
Created on : 5/13/2004
Published on : 5/13/2004
Exists online : False
Views : 485