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FIX: You receive a "session has expired" error message when you view receipts in the Document Tracking interface in BizTalk Server 2002 SP1


View products that this article applies to.

Symptoms

After you have installed Microsoft BizTalk Server 2002 Service Pack 1 (SP1), when you try to view receipts in the Document Tracking interface, you may receive the following error message:
Session has expired. Please close this window and click on the query button again.

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Resolution

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date        Time    Size    File name
   ---------------------------------------
   28-Feb-2004  01:17  62,598  Results.htm
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about the terminology that is used to describe Microsoft product updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684� Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: KB837710, kbbug, kbfix, kberrmsg, kbqfe, kbhotfixserver, kbqfe, kbhotfixserver, kbautohotfix

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Article Info
Article ID : 837710
Revision : 6
Created on : 11/15/2007
Published on : 11/15/2007
Exists online : False
Views : 350