FIX: "Error -2147220493 call to WaitForMultipleObjects failed" error message is logged when a scheduled DTS task runs in Commerce Server 2002

If you schedule a Microsoft Commerce Server Data Transformation Services (DTS) package in Microsoft SQL Server SQL Enterprise Manager, and the DTS package contains the Commerce Server Report Preparation DTS task, an error will occur when the Report Prep task runs. When this error occurs, the following event is logged in the application event log: If you have enabled logging for the DTS package, the text log file will contain the following error message:

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

Prerequisites

You must have Microsoft Commerce Server 2002 Service Pack 2 installed to apply this hotfix.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version     Size     File name
   --------------------------------------------------------------
   02-Mar-2004  19:59  4.5.0.3357  209,000  Csdwdtspostimport.dll

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

For additional information about the terminology that is used to describe Microsoft product updates, click the following article number to view the article in the Microsoft Knowledge Base: