You receive an error message or the /SAGERUN command-line option does not work correctly when you run the Disk Cleanup wizard from the command line in Windows Server 2003

When you run the Disk Cleanup wizard (Cleanmgr.exe) at the command line on a Microsoft Windows Server 2003-based computer, you may experience the following symptoms:

• If you type cleanmgr /sageset:1 and press ENTER, you receive the following message:
  Disk Cleanup cannot clean up drive C.
  Make sure that there is a disk in the drive, and that the drive door is closed.
  However, you do not receive this message if you use the /d command-line option.
• If you type cleanmgr /sageset:1 /d c: and press ENTER, the command appears to run correctly but does not create the required registry flags. Because the registry flags do not exist, the /sagerun command-line option does not work correctly.

These symptoms do not occur on computers that are running Microsoft Windows XP or Microsoft Windows 2000.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.