Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
There are no prerequisites for installing this
hotfix.
Restart information
You do not have to restart your computer after you apply this
hotfix.
Hotfix replacement information
This hotfix is not replaced by any later
hotfix.
Registry information
You do not have to create or modify any registry keys to activate
any hotfixes that are contained in this package.
Hotfix file information
This hotfix contains only those files that you must have to
correct the issues that this article lists. This hotfix may not contain all the
files that you must have to fully update a product to the latest
build.
The global version of this hotfix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
Date Time Size File name
--------------------------------------------------------
26-Jan-2004 10:07 4,322,816 Owsclt-fullfile-glb.msp (Full-File/Administrative)
26-Jan-2004 08:22 4,172,288 Owsclt-binary-glb.msp (Optimized)
After the hotfix is installed, the global version of this fix has
the file attributes (or later) that are listed in the following table:
Date Time Version Size File name
--------------------------------------------------------
13-Dec-2003 04:18 11.0.6009.0 637,632 Owsclt.dll
Note For more information about how to install this hotfix, see the
Readme.txt file that is included in the package.