You receive an error message when you refresh caches on Commerce Server 2002 Business Desk

Symptoms

When you refresh any caches from the Microsoft Commerce Server 2002 Business Desk, you receive the following error message:

Error Type: msxml3.dll (0x80004005)
Unspecified error
/msib21bizdesk/resolution_target_posting/refresh.asp,line 91

This error occurs because error handling is incorrect in the Refresh.asp file.

To resolve this problem, you must edit the following files:

%systemroot%\Inetpub\wwwroot\msib21bizdesk\Profiles\RefreshProfileSvcAll.asp
%systemroot%\Inetpub\wwwroot\msib21bizdesk\resolution_target_posting\Refresh.asp
%systemroot%\Inetpub\wwwroot\msib21bizdesk\productionrefresh\Refresh.asp

In these files, every time the following code appears:

Server.CreateObject("MSXML2.ServerXMLHTTP")

change the code to the following code:

Server.CreateObject("MSXML2.ServerXMLHTTP.4.0")

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section of this article.

For more information about the Commerce Server 2002 Business Desk, visit the following Microsoft Developer Network (MSDN) Web site:

For more information about Personalized Content Objects, visit the MSIB Documentation at the following MSDN Web site:

Keywords: KB834162, kbprb

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