Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Excel 2003 stops responding or you receive an "Microsoft Excel has encountered a problem" error message when you open an XML spreadsheet


View products that this article applies to.

Symptoms

When you open a workbook that was saved as an XML Spreadsheet in Microsoft Office Excel 2003, Excel may stop responding (hang) or you may receive the following error message:
Microsoft Excel has encountered a problem and needs to close. We are sorry for the inconvenience.

↑ Back to the top


Cause

This problem may occur if you select a noncontiguous selection in your workbook and the Excel workbook is saved as an XML Spreadsheet (*.xml), a single file Web page, or a multiple file Web page.

Note This problem may occur if a noncontiguous selection is included in any one of the following:
  • Sheet selection
  • AutoFilter
  • Publishing Excel data to a Web page
  • Conditional formatting
  • Pivot Table reference
  • Pivot Table area
  • Pivot Table location
  • Unknown XML

↑ Back to the top


Resolution

This issue is fixed in the Excel 2003 hotfix package that is dated February 29, 2004.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
833855� Excel 2003 hotfix package: February 29, 2004

↑ Back to the top


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top


Keywords: KB832334, kbfix, kbbug, kboffice2003presp1fix, kberrmsg, kbstoprespond, kbsavefile, kbopenfile, kbqfe

↑ Back to the top

Article Info
Article ID : 832334
Revision : 9
Created on : 4/7/2006
Published on : 4/7/2006
Exists online : False
Views : 271