Error Message When You Run Excel 2003 on a Computer That Has a Beta Version of the Multilingual User Interface Pack (MUI) Installed

When you run Microsoft Office Excel 2003 on a computer that has a beta version of the Multilingual User Interface Pack (MUI) for Microsoft Office 2003 installed, Office 2003 may quit unexpectedly and you may receive the following error message: When you view the data in the error report, the report contains an error signature that is similar to one of the following:

   AppName    AppVer       ModName    ModVer       Offset
   --------------------------------------------------------
   Excel.exe  11.0.5612.0  Excel.exe  11.0.5612.0  00013481

   AppName    AppVer       ModName    ModVer       Offset
   --------------------------------------------------------
   Excel.exe  11.0.5612.0  Excel.exe  11.0.5612.0  00016ebf

This problem is caused by using the Beta 2 or Beta 2 Technical Refresh version of the Multilingual User Interface Pack (MUI) for Office 2003 with the original released version of Office 2003.

To resolve this problem on a computer that has the original released version of Office 2003 installed, remove the Beta 2 or Beta 2 Technical Refresh version of the Multilingual User Interface Pack (MUI) for Office 2003, and then install the original released version of the Multilingual User Interface Pack (MUI).

If you are a Volume License customer, you can download the original released version of Multilingual User Interface Pack (MUI) pack for Office 2003. To do so, visit the following Microsoft Web site.