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An access violation occurs when a remote procedure call frees memory two times

View products that this article applies to.


Under stress conditions in Microsoft Windows Server 2003 you may experience an access violation (0xC0000005) when you make remote procedure calls (RPCs), because the RPC incorrectly frees a piece of memory two times (a double free).

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This problem occurs because of a race condition that is inside the RPC. This problem is most likely to occur if you are running a computer with multiple processors, but the problem may also occur with a computer that only has one processor, under stress conditions.

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A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version       Size       File name
   13-Nov-2003  19:39  5.2.3790.97   1,183,744  Ole32.dll
   13-Nov-2003  19:39  5.2.3790.103    660,480  Rpcrt4.dll
   13-Nov-2003  19:39  5.2.3790.97     285,184  Rpcss.dll

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

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More information

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684� Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbhotfixserver, kbqfe, kbhotfixserver, kbqfe, kbbug, kbwinserv2003presp1fix, kbqfe, kbfix, kbautohotfix, KB831735

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Article Info
Article ID : 831735
Revision : 10
Created on : 12/5/2007
Published on : 12/5/2007
Exists online : False
Views : 368