Service pack information
Windows XP
To resolve
this problem, obtain the latest service pack for Microsoft Windows XP. For
additional information, click the following article number to view the article
in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Hotfix information
Windows Server 2003
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Restart requirement
If you quit all running instances of MMC before you install this
hotfix, you do not have to restart your computer after you install the hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
Hotfix file information
The English version of this hotfix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
Windows Server 2003 x86
Date Time Version Size File name
----------------------------------------------------
17-Nov-2003 14:41 5.2.3790.104 780,800 Mmc.exe
Windows Server 2003 IA-64
Date Time Version Size File name
------------------------------------------------------
17-Nov-2003 07:46 5.2.3790.104 2,598,400 Mmc.exe
17-Nov-2003 11:41 5.2.3790.104 780,800 Wmmc.exe
Windows XP
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Restart requirement
If you quit all running instances of MMC before you install this
hotfix, you do not have to restart your computer after you install the hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
Hotfix file information
The English version of this hotfix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
Windows XP x86
Date Time Version Size File name
-----------------------------------------------------
10-Nov-2003 02:18 5.1.2600.1319 765,952 Mmc.exe
Windows XP IA-64
Date Time Version Size File name
-------------------------------------------------------
08-Nov-2003 23:01 5.1.2600.1319 2,907,136 mmc.exe
09-Nov-2003 23:18 5.1.2600.1319 765,952 Wmmc.exe