Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Mobile Services options for a user are enabled after you disable Mobile Services options by using Exchange System Manager in Exchange 2003

Mobile Services options for a user are enabled after you disable Mobile Services options by using Exchange System Manager in Exchange 2003

View products that this article applies to.

Symptoms

When you view the properties of a new user account that you created by using the Active Directory Users and Computers snap-in, you may find that the Mobile Services options on the Exchange Features tab are unexpectedly enabled.

↑ Back to the top

Cause

This problem may occur after you do the following:
  1. You disable Mobile Services options in the Global Settings container of Exchange System Manager.
  2. You create a new user account and a mailbox for that new user account.
In this situation, the value of the msExchOmaAdminExtendedSettings attribute is not set when the mailbox is created.

↑ Back to the top

Workaround

To work around this problem, disable the Mobile Services options of the user account. To do so, follow these steps:
  1. Start the Active Directory Users and Computers snap-in.
  2. Click Users.
  3. In the right pane, right-click the user account, and then click Properties.
  4. Click the Exchange Features tab.
  5. Under Mobile Services, click the options that you want to disable, and then click Disable.
  6. Click Apply, and then click OK.

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

↑ Back to the top

Keywords: KB830500, kbbug, kbpending

↑ Back to the top

Article Info
Article ID : 830500
Revision : 4
Created on : 10/25/2007
Published on : 10/25/2007
Exists online : False
Views : 268