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An access violation occurs when you click an HTML file in Windows Explorer


View products that this article applies to.

Symptoms

When you click to select an HTML file in Microsoft Windows Explorer, you may receive the following error message:
Unhandled exception in IEXPLORE.EXE (MSHTML.DLL): 0xC0000005: Access Violation.
The error occurs although you do not open the file.

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Cause

This problem may occur if the HTML file contains both HTML+TIME code and Direct Animation controls. The problem occurs when you select the file in Windows Explorer, and the WEBDAV protocol tries to generate a preview of the file in the left pane of Windows Explorer.

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Resolution

To resolve this problem, install the MS04-004 Cumulative Security Update for Internet Explorer (832894).

To obtain this security update, visit the following Microsoft Web site: For additional information about this security update, click the following article number to view the article in the Microsoft Knowledge Base:
832894� MS04-004 cumulative security update for Internet Explorer

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Status

Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 5.5.

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Keywords: KB829742, kbbug, kbfix, kbie550presp3fix

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Article Info
Article ID : 829742
Revision : 3
Created on : 10/26/2007
Published on : 10/26/2007
Exists online : False
Views : 442