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The body of an e-mail message does not appear as expected in an OWA 2003 e-mail message that contains Korean DBCS characters


View products that this article applies to.

Symptoms

If you receive an e-mail message that contains Korean double-byte character set (DBCS) characters in the Subject box and in the body of the e-mail message in Outlook Web Access (OWA) 2003, the body of the e-mail message does not appear as expected.

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Resolution

To resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
836993� How to obtain the latest service packs for Exchange Server 2003

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Workaround

To work around this problem, change the encoding of the e-mail message from UTF-8 to Korean.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Microsoft Exchange Server 2003 Service Pack 1.

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More information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684� Description of the standard terminology that is used to describe Microsoft software updates
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
817903� New naming schema for Exchange Server software update packages

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Keywords: KB828710, kbfix, kbbug, kbexchangeowa, kbexchange2003sp1fix, kbqfe

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Article Info
Article ID : 828710
Revision : 8
Created on : 10/25/2007
Published on : 10/25/2007
Exists online : False
Views : 266