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"Device disappeared from the system" event appears in the system log when you delete a hardware volume shadow copy


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Symptoms

When you delete a hardware volume shadow copy that was created with the Volume Shadow Copy Service on a Microsoft Windows Server 2003-based server, an event that is similar to the following may appear in the system event log:

DateTime
PlugPlayManager
Error None 12
N/A Server_Name
The device 'Manufacturer Model (C) SCSI Disk Device' (SCSI\Disk&Ven_Vendor&Prod_Product_(C)Vendor&Rev_2001\4&13376f61&0&1017) disappeared from the system without first being prepared for removal.

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Cause

This issue occurs because Windows Server 2003 identifies the hardware volume shadow copy in the same way that it identifies a hard disk. Therefore, when you delete a hardware volume shadow copy, Windows Server 2003 generates the same error message that is generated when a hard disk is removed.

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Resolution

You can ignore this event in the system event log if you have deleted a hardware volume shadow copy from your computer.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

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Keywords: KB828285, kbprb

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Article Info
Article ID : 828285
Revision : 3
Created on : 10/30/2006
Published on : 10/30/2006
Exists online : False
Views : 170