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An NDR message is delivered to an Exchange mailbox even though the mailbox size exceeds the Exchange 2000 Server quota size

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Symptoms

The Microsoft Exchange administrator configures a Microsoft Exchange 2000 Server mailbox quota so that you do not receive mail when the mailbox size exceeds the quota size. However, a non-delivery report (NDR) message is still delivered to this mailbox even though the mailbox size exceeds the quota size.

For example, assume a situation where the Exchange 2000 Server mailbox has a quota size of 5 megabytes (MB). You send an e-mail message with a 10 MB attachment from this Exchange 2000 mailbox. This e-mail message is sent to a non-existent address that is located on a non-Exchange mail system.

In this situation, an NDR message with the 10 MB attachment is still delivered to the mailbox even though the mailbox size exceeds the quota size.

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Resolution

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
  Date         Time   Version            Size    File name
   --------------------------------------------------------------
   24-Oct-2003  07:36  6.0.6526.0      3,915,776  Cdoex.dll        
   24-Oct-2003  07:21  6.0.6526.0        851,968  Davex.dll        
   24-Oct-2003  07:21  6.0.6526.0         53,248  Davexpc.dll      
   24-Oct-2003  07:10  6.0.6526.0        131,072  Drviis.dll       
   24-Oct-2003  07:10  6.0.6526.0        577,536  Dsaccess.dll     
   24-Oct-2003  07:31  6.0.6526.0        184,320  Dscmsg.dll       
   24-Oct-2003  07:51  6.0.6526.0        962,560  Emsmdb32.dll     
   24-Oct-2003  07:34  6.0.6526.0      2,179,072  Ese.dll          
   24-Oct-2003  07:34  6.0.6526.0         40,960  Eseperf.dll      
   08-Sep-2003  09:18                      6,991  Eseperf.hxx
   24-Oct-2003  07:34                    391,634  Eseperf.ini
   24-Oct-2003  07:36  6.0.6526.0      3,575,808  Excdo.dll     
   24-Oct-2003  07:10  6.0.6526.0         90,112  Eximap4.dll      
   24-Oct-2003  07:10  6.0.6526.0        262,144  Exmime.dll       
   23-Oct-2003  11:18  6.0.6526.0        176,128  Exnntp.dll       
   24-Oct-2003  07:21  6.0.6526.0        143,360  Exodbesh.dll     
   24-Oct-2003  07:21  6.0.6526.0         57,344  Exodbpc.dll      
   24-Oct-2003  07:21  6.0.6526.0        200,704  Exodbprx.dll     
   24-Oct-2003  07:21  6.0.6526.0      2,179,072  Exoledb.dll      
   24-Oct-2003  07:09  6.0.6526.0         81,920  Exosal.dll       
   24-Oct-2003  07:10  6.0.6526.0         32,768  Expop3.dll       
   24-Oct-2003  07:10  6.0.6526.0         32,768  Exproto.dll      
   24-Oct-2003  07:21  6.0.6526.0        307,200  Exprox.dll       
   23-Oct-2003  11:42  6.0.6526.0        143,360  Exschema.exe     
   24-Oct-2003  07:43  6.0.6526.0        315,392  Exsmtp.dll       
   23-Oct-2003  11:44  6.0.6526.0        675,840  Exwform.dll      
   24-Oct-2003  07:52  6.0.6526.0        180,224  Exwin32.dll      
   23-Oct-2003  11:42  6.0.6526.0         40,960  Febecfg.dll      
   24-Oct-2003  07:10  6.0.6526.0         32,768  Iisif.dll        
   24-Oct-2003  07:11  6.0.6526.0        135,168  Iisproto.dll     
   24-Oct-2003  07:11  6.0.6526.0         61,440  Imap4be.dll      
   24-Oct-2003  07:37  6.0.6526.0        319,488  Imap4evt.dll     
   23-Oct-2003  11:43  6.0.6526.0        126,976  Imap4fe.dll      
   24-Oct-2003  07:10  6.0.6526.0        126,976  Imap4svc.dll     
   24-Oct-2003  07:11  6.0.6526.0         40,960  Jcb.dll          
   24-Oct-2003  05:47  6.0.6526.0         49,152  Mdbevent.dll     
   24-Oct-2003  07:45  6.0.6526.0      2,285,568  Mdbmsg.dll       
   24-Oct-2003  05:47  6.0.6526.0         32,768  Mdbrole.dll      
   24-Oct-2003  07:51  6.0.6526.0        909,312  Mdbsz.dll        
   24-Oct-2003  07:11  6.0.6526.0         24,576  Mdbtask.dll      
   23-Oct-2003  11:18  6.0.6526.0        151,552  Nntpex.dll       
   24-Oct-2003  07:08  6.0.6526.0         94,208  Peexch50.dll     
   24-Oct-2003  07:09  6.0.6526.0        397,312  Phatcat.dll      
   24-Oct-2003  07:43  6.0.6526.0        507,904  Phatq.dll        
   24-Oct-2003  07:10  6.0.6526.0         36,864  Pop3be.dll       
   24-Oct-2003  07:37  6.0.6526.0        303,104  Pop3evt.dll      
   23-Oct-2003  11:44  6.0.6526.0         24,576  Pop3fe.dll       
   24-Oct-2003  07:09  6.0.6526.0         73,728  Pop3svc.dll      
   24-Oct-2003  07:37  6.0.6526.0        163,840  Protomsg.dll     
   24-Oct-2003  07:11  6.0.6526.0        532,480  Reapi.dll        
   24-Oct-2003  07:43  6.0.6526.0        311,296  Resvc.dll        
   24-Oct-2003  07:10  6.0.6526.0      4,661,248  Store.exe        
   23-Oct-2003  11:44  6.0.6526.0      3,735,552  Wmtemplates.dll
Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3).

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
301378� How to obtain the latest Exchange 2000 Server service pack

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB827413, kbpubtypekc, kbbug, kbexchange2000presp4fix, kbfix, kbqfe, kbexchstore, kbqfe, kbhotfixserver, kbautohotfix

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Article Info
Article ID : 827413
Revision : 6
Created on : 10/28/2006
Published on : 10/28/2006
Exists online : False
Views : 238