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XADM: Outlook Does Not Display Check Boxes Correctly When You Send Japanese-Encoded or Korean-Encoded Messages


View products that this article applies to.

Symptoms

When users send Japanese-encoded or Korean-encoded messages between Exchange 2000 computers by using Simple Mail Transfer Protocol (SMTP), Microsoft Outlook may not display check boxes correctly when the message is viewed. Outlook may display an unexpected symbol instead of the check box.

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Resolution

Cumulative Rollup Information

To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824282 September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
301378 How to Obtain the Latest Exchange 2000 Server Service Pack

File Information

Component: RTF

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time   Version            Size    File name
--------------------------------------------------------------
02-Jul-2003  00:50  6.0.6482.0      3,915,776  Cdoex.dll        
02-Jul-2003  00:44  6.0.6482.0        851,968  Davex.dll        
02-Jul-2003  00:44  6.0.6482.0         53,248  Davexpc.dll      
02-Jul-2003  00:41  6.0.6482.0        577,536  Dsaccess.dll     
01-Jul-2003  18:37  6.0.6482.0        184,320  Dscmsg.dll       
02-Jul-2003  00:50  6.0.6482.0      3,575,808  Excdo.dll        
02-Jul-2003  00:41  6.0.6482.0        258,048  Exmime.dll       
02-Jul-2003  00:44  6.0.6482.0        143,360  Exodbesh.dll     
02-Jul-2003  00:44  6.0.6482.0         57,344  Exodbpc.dll      
02-Jul-2003  00:44  6.0.6482.0        200,704  Exodbprx.dll     
02-Jul-2003  00:44  6.0.6482.0      2,174,976  Exoledb.dll      
02-Jul-2003  00:39  6.0.6482.0         81,920  Exosal.dll       
02-Jul-2003  00:44  6.0.6482.0        307,200  Exprox.dll       
01-Jul-2003  18:38  6.0.6482.0        143,360  Exschema.exe     
01-Jul-2003  18:38  6.0.6482.0        675,840  Exwform.dll      
01-Jul-2003  18:30  6.0.6482.0         49,152  Mdbevent.dll     
01-Jul-2003  18:50  6.0.6482.0      2,285,568  Mdbmsg.dll       
01-Jul-2003  18:31  6.0.6482.0         32,768  Mdbrole.dll      
02-Jul-2003  00:42  6.0.6482.0         24,576  Mdbtask.dll      
02-Jul-2003  00:40  6.0.6482.0      4,648,960  Store.exe

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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Keywords: KB824941, kbbug, kbexchange2000presp4fix, kbfix, kbqfe, kbqfe, kbhotfixserver, kbautohotfix

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Article Info
Article ID : 824941
Revision : 8
Created on : 2/21/2007
Published on : 2/21/2007
Exists online : False
Views : 213