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Event 467 is logged on an Exchange 2000 server, but the description does not contain the name of the database that is corrupted


View products that this article applies to.

Symptoms

Event 467 may be logged on a computer that is running Microsoft Exchange 2000 Server. The event description does not contain the name of the database that is corrupted. Therefore, you do not have sufficient information to resolve the problem. The event information that is logged is similar to the following:

Event Type: Error
Event Source: ESE
Event Category: Database Corruption
Event ID: 467
Date: Date
Time: 1Time
User: N/A
Computer: Computer name
Description: Information Store (3124) Index ?B6708?T668f+B67aa+Te06+Q3f88 of table 1-7BB9 is corrupted (0). For more information, click http://search.support.microsoft.com/search/?adv=1.

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Resolution

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time   Version      Size       File name
-----------------------------------------------------------
18-Sep-2003  01:28  6.0.6511.0   2,183,168  Ese.dll          
18-Sep-2003  01:28  6.0.6511.0      40,960  Eseperf.dll      
08-Sep-2003  23:18                   6,991  Eseperf.hxx
18-Sep-2003  01:28                 391,634  Eseperf.ini
Note Because of file dependencies, this hotfix requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378� XGEN: How to obtain the latest Exchange 2000 Server service pack

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More information

The hotfix that is described in this article corrects the event information to include the name of the database that is corrupted.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

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Keywords: KB824077, kbbug, kbexchange2000presp4fix, kbfix, kbqfe, kbqfe, kbhotfixserver, kbqfe, kbhotfixserver, kbautohotfix

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Article Info
Article ID : 824077
Revision : 5
Created on : 2/20/2007
Published on : 2/20/2007
Exists online : False
Views : 225