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  2. Migration Wizard stops responding and events 14001 and 14004 are logged when you try to migrate mailboxes from an IMAP4 server

Migration Wizard stops responding and events 14001 and 14004 are logged when you try to migrate mailboxes from an IMAP4 server

View products that this article applies to.

Symptoms

When you try to migrate mailboxes from an Internet Mail Access Protocol 4 (IMAP4) server by using Migration Wizard in Microsoft Exchange 2000 Server, Migration Wizard may stop responding. The following events are recorded in the application event log:

Event Type: Error
Event Source: MSExchangeMig
Event ID: 14001
Description: Error interpreting response from IMAP server.

Event Type: Error
Event Source: MSExchangeMig
Event ID: 14004
Description: IMAP socket error: 00002736. (Invalid Socket)


If you review the Dr. Watson Log or the User.dmp file that is generated by Dr. Watson, you see a call stack that is similar to the following: 
ChildEBP RetAddr  Args to Child              
000a6d88 00000000 01000000 00000000 00000000 0x0
-or-
ChildEBP RetAddr  Args to Child
000a6564 61de290d 0x0
000a656c 61de10e5 mlmig32!SSLDeinit+0xb
000a6804 61de33c3 mlmig32!ISockDisconnect+0x1e
000a693c 61de36e1 mlmig32!CTCPStream::IRead+0x122
000a6958 61de37e8 mlmig32!CTCPStream::TokPeekToken+0xc9
000a696c 61de1d8f mlmig32!CTCPStream::TokGetToken+0x21
000a6988 61de22d0 mlmig32!CImapClient::VParseString+0x17
000a6db0 41414141 mlmig32!CImapClient::IParseFetch+0x191

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Resolution

Cumulative Rollup Information

To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824282� September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version      Size    File name
   --------------------------------------------------
   09-Jul-2003  18:15  6.0.6485.0      2,551,808  Mlmig32.dll      
   09-Jul-2003  16:07  6.0.6485.0         69,632  Mlmignts.dll
Note Because of file dependencies, this update requires Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378� How to Obtain the Latest Exchange 2000 Server Service Pack

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

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Keywords: KB823706, kbbug, kbexchange2000presp4fix, kbfix, kbqfe, kbqfe, kbhotfixserver, kbautohotfix

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Article Info
Article ID : 823706
Revision : 7
Created on : 10/26/2006
Published on : 10/26/2006
Exists online : False
Views : 222