By default, Exchange Server is authoritative for an SMTP
address space when the address space is added to a recipient policy. To see if
the SMTP address space is authoritative, follow these steps:
- Start Exchange System Manager, expand
Recipients, and then click Recipient
Policies.
- Right-click Default Policy, and then click
Properties.
- Click the E-Mail Addresses tab.
- In the Generation rules dialog box, click
SMTP, and then click Edit.
- At the bottom of the SMTP Address
Properties dialog box, if the This Exchange Organization is
responsible for all mail delivery to this address check box is
selected, this Exchange organization is authoritative for that address space.
If this check box is not selected, this Exchange organization is not
authoritative for that address space.
Note The SMTP Address check box must
remain checked in the Generation rules
dialog box or Exchange will not act as if it is authoritative for the address
space. This behavior occurs even if the This Exchange Organization is
responsible for all mail delivery to this address check box is
selected.
When either Exchange 2000 Server or Exchange Server 2003 tries
to deliver a message to a local address space (an address space that exists on
a recipient policy), it tries to find the destination address in the Microsoft
Active Directory directory service. If Exchange cannot find the destination
address in Active Directory, the following occurs:
- If the Exchange organization is not authoritative, Exchange
Server checks connectors and the Domain Name System (DNS) to find another route
to that address space. If Exchange finds a connector with a matching address
space, the message is routed to that connector. If Exchange does not find a
connector, Exchange checks the DNS for a mail exchange (MX) record and routes
the message to the corresponding host. If neither method is able to locate
another route for the message, a non-delivery report (NDR) is generated with
error code 5.4.0. This error code indicates that there is a name resolution
issue.
- If the Exchange organization is authoritative, Exchange
Server immediately generates an NDR with error code 5.1.1. This error code
indicates that the destination address does not exist. You can modify this
behavior by specifying the fully qualified domain name (FQDN) or the IP address
of the host where you want unresolved mail to be forwarded. To locate this
setting, follow these steps:
- Click Start, point to
Programs, point to Microsoft Exchange, and
then click System Manager.
- If the Display administrative groups
option is turned on, expand Administrative Groups, and then
expand First Administrative Group (where
First Administrative Group is the name of your
administrative group).
Note To display administrative groups, right-click
Your_Organization, click
Properties, click to select the Display administrative
groups check box, click OK two times, and then
restart Exchange System Manager. - Expand Servers, expand
Your_Exchange_Server, expand
Protocols, and then expand SMTP.
- Right-click SMTP virtual server, and
then click Properties.
- Click the Messages tab.
- In the Forward all messages with unresolved
recipients to host box, type either a FQDN or the IP address of the
host that you want to forward all unresolved messages to authoritative domains.
Notes - When you type the FQDN or the IP address, enclose
it in square brackets ([]).
- An NDR is not generated if messages are forwarded
to this host. This setting does not affect domains where Exchange 2000 Server
2000 or Exchange Server 2003 is not authoritative.