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"500 Internal Server Error - The Received Certificate Has Expired (-2146893016)" Error Message When Users Try to Log On to a Published Web Site

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Symptoms

When users try to log on to a published Web site, they may receive the following error message:

The page cannot be displayed

There is a problem with the page you are trying to reach and it cannot be displayed.

Please try the following:
  • Click the Refresh button, or try again later.
  • Open the www.adatum.com home page, and then look for links to the information you want.
  • If you believe you should be able to view this directory or page, please contact the Web site administrator by using the e-mail address or phone number listed on the www.adatum.com home page.
500 Internal Server Error - The received certificate has expired. (-2146893016)
Internet Security and Acceleration Server

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Cause

This issue occurs if both of the following conditions are true:
  • You publish a Secure Sockets Layer (SSL) Web site by bridging the SSL connection to the internal Web server as SSL. In other words, Internet Security and Acceleration (ISA) Server receives an SSL request on the external interface and then requests the Web content from the Web server by using an SSL request.

    -and-
  • The certificate on the internal Web server has expired.
The error message that is described in the "Symptoms" section describes the error as an internal ISA Server error. However, this error message actually indicates a problem with the published server's certificate.

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Resolution

To resolve this issue, obtain a new certificate for the published Web server. This error no longer occurs when the published server has a valid certificate.

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More information

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
292569 How to Set Up Internet Security and Acceleration Server to Host Web Sites by Using the Secure Sockets Layer Protocol

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Keywords: KB823074, kbprb, kberrmsg

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Article Info
Article ID : 823074
Revision : 3
Created on : 7/21/2003
Published on : 7/21/2003
Exists online : False
Views : 404