Windows XP service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389�
How to obtain the latest Windows XP service pack
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
No prerequisites are required.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
Windows Server 2003
Date Time Version Size File name Platform
--------------------------------------------------------------------
02-Jul-2003 00:18 6.0.3790.67 8,167,936 Wshell32.dll x86
02-Jul-2003 00:18 6.0.3790.67 12,954,112 Shell32.dll IA-64
Windows 2000
Date Time Version Size File name
------------------------------------------------------------------
11-Jun-2003 19:44 5.0.3700.6754 2,356,496 Shell32.dll
30-May-2003 00:22 5.0.2195.6748 4,576,256 Sp3res.dll
Windows XP
Date Time Version Size File name Platform
--------------------------------------------------------------------
25-Jun-2003 19:33 6.0.2800.1240 8,242,176 Wshell32.dll x86
24-Jun-2003 02:54 5.1.2600.1239 690,688 Wxpsp2res.dll x86
27-Jun-2003 02:00 6.0.2800.1240 14,374,912 Shell32.dll IA-64
24-Jun-2003 02:54 5.1.2600.1239 690,176 Xpsp2res.dll IA-64