Event ID 1104 is logged repeatedly

View products that this article applies to.

Symptoms

The following event is recorded repeatedly in the event log:

Event Type: Error
Event Source: MSExchangeIS Mailbox Store
Event Category: Background Cleanup
Event ID: 1104
Date: MM/DD/YYYY
Time: HH:MM:SS PM
User: N/A
Computer: Server_Name
Description: Error 0xfffff9bf occurred during a background cleanup on attachment 7-1A2097 on database "Storage_Group\Store_Name (Server_Name)".

For more information, click http://search.support.microsoft.com/search/?adv=1.

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Resolution

Cumulative Rollup Information

To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824282� September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   09-Jun-2003  20:49  6.0.6474.0      3,915,776  Cdoex.dll        
   09-Jun-2003  20:43  6.0.6474.0        827,392  Davex.dll        
   09-Jun-2003  20:38  6.0.6474.0        577,536  Dsaccess.dll     
   09-Jun-2003  19:44  6.0.6474.0        184,320  Dscmsg.dll       
   09-Jun-2003  20:49  6.0.6474.0      3,575,808  Excdo.dll        
   09-Jun-2003  20:38  6.0.6474.0        258,048  Exmime.dll       
   09-Jun-2003  20:43  6.0.6474.0      2,138,112  Exoledb.dll      
   09-Jun-2003  20:35  6.0.6474.0         81,920  Exosal.dll       
   09-Jun-2003  20:43  6.0.6474.0        307,200  Exprox.dll      
   09-Jun-2003  19:33  6.0.6474.0         49,152  Mdbevent.dll     
   09-Jun-2003  19:51  6.0.6474.0      2,285,568  Mdbmsg.dll       
   09-Jun-2003  19:34  6.0.6474.0         32,768  Mdbrole.dll      
   09-Jun-2003  20:39  6.0.6474.0         24,576  Mdbtask.dll      
   09-Jun-2003  20:37  6.0.6474.0      4,648,960  Store.exe

Note Because of file dependencies, this update requires Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378� How to Obtain the Latest Exchange 2000 Server Service Pack

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