A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.After the hotfix is installed, the English version of this fix
will have the file attributes (or later) that are listed in the following
table. The dates and times for these files are listed in coordinated universal
time (UTC). When you view the file information, it is converted to local time.
To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
----------------------------------------------
24-May-2003 03:11 2,636,288 Msaccessff.msp
24-May-2003 02:45 1,071,104 Msaccessop.msp
The English version of this fix should have the
following file attributes or later:
Date Time Version Size File name
--------------------------------------------------------
23-May-2003 23:47 9.0.0.7722 4,685,878 Msaccess.exe
This fix is
a post-Office 2000 Service Pack 3 (SP-3) fix. To install the fix, you must have
Office 2000 Service Pack 3 installed.
For additional information about Office 2000 Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:
266134�
OFF2000: Overview and History of Office 2000 Updates
Additionally, you may have to install Microsot Windows Installer 2.0 to
install this fix.
For additional information about the Windows Installer requirements for post-Office 2000 Service Pack 3 fixes, click the following article number to view the article in the Microsoft Knowledge Base:
811002�
OFF2000: Office 2000 Updates and Patches Released After November 2002 May Require Windows Installer 2.0