Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. "Item No Longer Exists" Error Message When You Send Messages from Outlook Web Access or Outlook Mobile Access

"Item No Longer Exists" Error Message When You Send Messages from Outlook Web Access or Outlook Mobile Access

View products that this article applies to.

Symptoms

When you use Outlook Web Access or Outlook Mobile Access to send messages to a user, you receive the following error:
Item no longer exists. The item you are attempting to access may have been deleted or moved

↑ Back to the top

Cause

This error may occur if the user name that is in the address that the message is sent to contains the following symbols:
  • Number sign (#)
  • Percent sign (%)
  • Ampersand (&)
  • Tilde (~)
Outlook Web Access and Outlook Mobile Access use the Distributed Authoring and Versioning (DAV) protocol. The DAV protocol does not support the use of these symbols.

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

↑ Back to the top

Keywords: KB820275, kbprb

↑ Back to the top

Article Info
Article ID : 820275
Revision : 5
Created on : 10/25/2007
Published on : 10/25/2007
Exists online : False
Views : 215