Event ID 8207 repeatedly appears in the application log

Microsoft Exchange recipients may experience long delays when they try to open a series of appointments. Additionally, the following event repeatedly appears in the Application event log of the Event Viewer on the server that is running Microsoft Exchange 2000 Server:

Event Type: Error
Event Source: MSExchangeFBPublish
Event ID: 8207
Event Category: General
Date: date
Time: time
User: N/A
Computer: ServerName
Description: Error updating public folder with free-busy information on virtual machine ServerName. The error number is 0x80040115.

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This problem may occur if the public folder store was dismounted and then remounted, or if the public folder store was otherwise disconnected and the session was therefore disconnected. Sometimes, the public folder store does not automatically reconnect. The disconnection may cause problems with Free/Busy publishing.

Error code 80040115 corresponds to the following error message:

To resolve this problem, code in Exchange 2000 is written so that the public folder store tries to log on again after it encounters a communication error.

Cumulative Rollup information

To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. Component: System Attendant

The English version of this has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Note Because of file dependencies, this update requires Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.