This problem occurs even though you restrict relay access and configure permissions for the user by taking the following actions in the Relay Restrictions dialog box. (To reach the Relay Restrictions dialog box, in Exchange System Manager, right-click the SMTP virtual server, click Properties, click the Access tab, and then click Relay.)
- You click to clear the Allow all computers which successfully authenticate to relay, regardless of the list above check box.
- You click Users, and then in the Permissions for Submit and Relay dialog box, you click to select the Deny check box that is next to the Submit Permission permission for the user.