Event ID 1097 is logged on an Exchange 2000 Server computer

View products that this article applies to.

Notice

Symptoms

One of the following event errors may be logged in the application event log on a Microsoft Exchange 2000 Server computer:

Event Source: MSExchangeIS Public Store
Event Category: Background Cleanup
Event ID: 1097
Description: Error 0xfffffbd3 (JET_errVersionStoreOutOfMemory) occurred while cleaning up background folder on database.

-or-

Event Source: MSExchangeIS Public Store
Event Category: Background Cleanup
Event ID: 1097
Description: Error 0xfffffae1 (JET_errTooManyOpenTables) occurred while cleaning up background folder on database.

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Resolution

Cumulative Rollup Information

To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824282� September 2003 Exchange 2000 Server post-Service Pack 3 rollup

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For more information, click the following article number to view the article in the Microsoft Knowledge Base:

301378� How to obtain the latest Exchange 2000 Server service pack

File Information

Component: ADMIN

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time   Version            Size    File name
--------------------------------------------------------------
19-May-2003  21:28  6.0.6467.0         69,632  Ccmproxy.dll     
19-May-2003  21:28  6.0.6467.0      2,109,440  Cdoexm.dll       
19-May-2003  21:27  6.0.6467.0      8,466,432  Exadmin.dll      
19-May-2003  21:28  6.0.6467.0      1,867,776  Exmgmt.exe             
19-May-2003  21:28  6.0.6467.0         73,728  Inproxy.dll      
19-May-2003  21:28  6.0.6467.0      2,969,600  Mad.exe          
19-May-2003  21:27  6.0.6467.0      4,648,960  Maildsmx.dll     
19-May-2003  21:28  6.0.6467.0         77,824  Pcproxy.dll      
19-May-2003  21:28  6.0.6467.0         94,208  X400prox.dll

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