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Registry Editor Quits Unexpectedly When You Load a Registry Hive

View products that this article applies to.

Symptoms

When you try to load a registry hive, Registry Editor (Regedit.exe) quits unexpectedly.

Additionally, the following events appear in the Application log of the Event Viewer:
Date:     date        Source:   Application Error
Time:     time        Category: (100)
Type:     Error         Event ID: 1000
User:     N/A
Computer: Servername

Description:
Faulting application regedit.exe, version 5.2.3787.0, faulting module
regedit.exe, version 5.2.3787.0, fault address 0x0000c865.

For more information, see Help and Support Center at
http://support.microsoft.com.
-and-
Date:     date        Source:   DrWatson
Time:     time        Category: None
Type:     Information   Event ID: 4097
User:     N/A
Computer: Servername

Description:
The application, C:\WINDOWS\regedit.exe, generated an application
error The error occurred on date @ time The exception
generated was c0000005 at address 0100C865 (regedit)

For more information, see Help and Support Center at
http://support.microsoft.com.

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Cause

This issue occurs if you use keyboard commands to load the registry hive.

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Workaround

To work around this issue, use the mouse to load the registry hive in Registry Editor.

For example, click Load Hive on the File menu instead of using keyboard commands to open the File menu and select the Load Hive option.

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Status

Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

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Keywords: KB817448, kbbug, kbpending

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Article Info
Article ID : 817448
Revision : 8
Created on : 2/27/2007
Published on : 2/27/2007
Exists online : False
Views : 254