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Exchange System Manager displays incorrect virtual memory usage


View products that this article applies to.

Symptoms

When you monitor virtual memory usage in Exchange System Manager, the incorrect virtual memory data is returned.

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Cause

This problem may occur if an Exchange 2000 Server computer has more than 1 gigabyte of memory installed.

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Resolution

Cumulative Rollup Information

To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824282 September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
301378 How to Obtain the Latest Exchange 2000 Server Service Pack

File Information

Component: ADMIN

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time   Version         Size       File name
--------------------------------------------------------------
19-Mar-2003  20:53  6.0.6441.0         69,632  Ccmproxy.dll     
19-Mar-2003  20:54  6.0.6441.0      2,109,440  Cdoexm.dll       
19-Mar-2003  20:52  6.0.6441.0      8,466,432  Exadmin.dll      
19-Mar-2003  20:54  6.0.6441.0      1,867,776  Exmgmt.exe      
19-Mar-2003  20:54  6.0.6441.0         73,728  Inproxy.dll      
19-Mar-2003  20:54  6.0.6441.0      2,969,600  Mad.exe          
19-Mar-2003  20:53  6.0.6441.0      4,648,960  Maildsmx.dll     
19-Mar-2003  20:54  6.0.6441.0         77,824  Pcproxy.dll      
19-Mar-2003  20:54  6.0.6441.0         94,208  X400prox.dll 

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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Keywords: KB817395, kbbug, kbexchange2000presp4fix, kbfix, kbqfe, kbqfe, kbhotfixserver

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Article Info
Article ID : 817395
Revision : 6
Created on : 10/26/2006
Published on : 10/26/2006
Exists online : False
Views : 207