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You cannot modify or delete files on an OS/2 Warp 4-based server that uses the HPFS file system


View products that this article applies to.

Symptoms

You cannot modify or delete files that are located on an IBM OS/2 Warp 4-based file server that uses high-performance file system (HPFS).

You may also experience one or more of the following symptoms when you try to delete a file in Windows Explorer:
  • You receive the following error message:
    Cannot delete FileName.

    It is being used by another person or program. Close any programs that might be using the file and try again.
  • The file appears to be deleted and is no longer listed in Windows Explorer after you delete it. However, when you press F5 to redraw the display, the file reappears in Windows Explorer.
  • Windows Explorer stops responding (hangs) for approximately 35 seconds. You may also receive the following error message:
    Cannot delete FileName. The specified network name is no longer available.
Note This problem may occur after you install either of the following on your Windows XP-based computer:
  • Windows XP Service Pack 1 (SP1)
  • The hotfix that is documented in the following Knowledge Base article:
    323582� Net3101 Error on OS/2 Server Because of SessionSetup SMB

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Resolution

Windows Server 2003

Service pack information

For additional information about how to resolve this issue in Windows Server 2003, click the following article number to view the article in the Microsoft Knowledge Base:
811492� It May Take 35 Seconds to Delete Files Over The Network

Windows XP

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389� How to obtain the latest Windows XP service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP Professional SP1 and Windows XP Tablet PC Edition

Date         Time   Version        Size     File name
------------------------------------------------------
30-Jan-2003  21:41  5.1.2600.1164  400,896  Mrxsmb.sys
30-Jan-2003  21:41  5.1.2600.1164  154,880  Rdbss.sys

Windows XP 64-Bit Edition

Date         Time   Version        Size       File name
-------------------------------------------------------
30-Jan-2003  21:41  5.1.2600.1164  1,259,392  Mrxsmb.sys
30-Jan-2003  21:41  5.1.2600.1164    489,216  Rdbss.sys
Additional Installation Information
  • Because of file dependencies, this update requires Windows XP Service Pack 1 (SP1).
  • You must restart the computer after you install this update.
  • This update supports the following Setup switches:
    • -?: Displays the list of installation switches
    • -u: Unattended mode
    • -f: Forces other programs to quit when the computer shuts down
    • -n: Do not back up files for removal
    • -o: Overwrites OEM files without prompting
    • -z: Do not restart when installation is complete
    • -q: Quiet mode (no user interaction)
    • -l: Lists the hotfixes that are installed
    • -x: Extracts the files without running Setup
    For example, the following command line installs the update without any user intervention and does not force the computer to restart:
    Q813586_WXP_SP2_x86_ENU.exe -u -q -z
After you install this hotfix, a new registry key is created. This registry key has the following properties:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MRXSmb\Parameters
Value Name: NoDeleteOnClose
Value Type: REG_DWORD
Value Data: 0 or 1
Default Value: 0
The default value for NoDeleteOnClose is 0, and this value takes effect only when the OplocksDisabled DWORD value is set to 1 in the same registry key. The behavior of this update depends on the value of the NoDeleteOnClose DWORD value, and the value of the OplocksDisabled DWORD value, as follows:
  • OplocksDisabled value is set to 0 (recommended). This hotfix resolves the problems deleting files that are described in the "Symptoms" section of this article, but you may continue to experience the intermittent redraw problems in Windows Explorer that are described in the "Symptoms" section of this article.
  • NoDeleteOnClose is set to 1, and OplocksDisabled is set to 1. This hotfix resolves the redraw problem that is described in the "Symptoms" section of this article, but you may experience intermittent problems deleting files in Windows Explorer only (even when the file is not already open) that are described in the "Symptoms" section of this article.
For additional information about the OplocksDisabled registry value, click the following article number to view the article in the Microsoft Knowledge Base:
296264� Configuring opportunistic locking in Windows

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

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More information

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
323582� Net3101 Error on OS/2 server because of SessionSetup SMB
For additional information about troubleshooting file deletion issues, click the following article numbers to view the articles in the Microsoft Knowledge Base:
309344� File appears to be deleted although you do not have permissions on the OS/2 Warp4-based server

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Keywords: kbautohotfix, kbhotfixserver, kbqfe, kbwinxpsp2fix, kbqfe, kbwinxppresp2fix, kbfix, kbbug, KB813586

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Article Info
Article ID : 813586
Revision : 12
Created on : 2/1/2007
Published on : 2/1/2007
Exists online : False
Views : 166