Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Mac Fax: Fax Gateway and Fax Modem ROM Incompatibilities


View products that this article applies to.

This article was previously published under Q81345

↑ Back to the top


Summary

When using the Microsoft Mail for AppleTalk Networks Gateway to Fax, you may experience some problems based on ROM incompatibilities with the Orchid and FlexFAX fax modems.

↑ Back to the top


More information

Following are some of the known problems:

Orchid - ROM versions 1.07 and 1.04

  • Modem dials the fax number and disconnects soon after the receiving fax machine answers. -or-

  • Modem hangs during transmission.
To verify the ROM version, use a terminal emulation program and type ATI9 (ATi9) followed by a RETURN. The modem will respond with the ROM version of the modem. If the version is other than 1.06, contact Orchid Technologies at (415) 683-0300 to ask about changing the ROM version to 1.06.

FlexFAX

  • Modem disconnects during transmission. -or-

  • Modem hangs during transmission.
To verify the ROM version, use a terminal emulation program and type ATI0 (ATi0) followed by a RETURN. The modem will respond with the ROM version of the modem. Contact Circuit Research at (603) 880-4000 about obtaining the latest ROM version.

↑ Back to the top


Keywords: KB81345

↑ Back to the top

Article Info
Article ID : 81345
Revision : 2
Created on : 10/30/2006
Published on : 10/30/2006
Exists online : False
Views : 271