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Mac Fax: Fax Gateway and Fax Modem ROM Incompatibilities


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This article was previously published under Q81345

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Summary

When using the Microsoft Mail for AppleTalk Networks Gateway to Fax, you may experience some problems based on ROM incompatibilities with the Orchid and FlexFAX fax modems.

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More information

Following are some of the known problems:

Orchid - ROM versions 1.07 and 1.04

  • Modem dials the fax number and disconnects soon after the receiving fax machine answers. -or-

  • Modem hangs during transmission.
To verify the ROM version, use a terminal emulation program and type ATI9 (ATi9) followed by a RETURN. The modem will respond with the ROM version of the modem. If the version is other than 1.06, contact Orchid Technologies at (415) 683-0300 to ask about changing the ROM version to 1.06.

FlexFAX

  • Modem disconnects during transmission. -or-

  • Modem hangs during transmission.
To verify the ROM version, use a terminal emulation program and type ATI0 (ATi0) followed by a RETURN. The modem will respond with the ROM version of the modem. Contact Circuit Research at (603) 880-4000 about obtaining the latest ROM version.

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Keywords: KB81345

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Article Info
Article ID : 81345
Revision : 2
Created on : 10/30/2006
Published on : 10/30/2006
Exists online : False
Views : 365