A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The global version of this fix should have the
following file attributes or later:
Date Time Size File name
----------------------------------------------
10-Feb-2003 23:29 1,701,152 Excel.msp
10-Feb-2003 23:54 4,316,764 Excel_admin.msp
The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
----------------------------------------------------
07-Feb-2003 10:48 9.0.0.7406 7,163,949 Excel.exe
This fix is
a post-Office 2000 Service Pack 3 (SP-3) fix. To install the fix, you must have
Office 2000 SP-3 installed. For additional information about Office 2000 SP-3,
click the following article number to see the article in the Microsoft
Knowledge Base:
326585 OFF2000: Overview of Office 2000 Service Pack 3
Additionally, you may have to install Windows Installer 2.0 to
install this fix. For additional information about the Windows Installer
requirement for post-Office 2000 SP-3 fixes, click the following article number
to see the article in the Microsoft Knowledge Base:
811002 OFF2000: Office 2000 Updates and Patches Released After November 2002 May Require Windows Installer 2.0