BizDesk Campaign Manager Fails with "Call to Server.CreateObject Failed While Checking Permissions" Error Message

After you modify the access security settings in Component Services (Dcomcnfg.exe), you may receive the following error message when you try to use the Campaign module in your BizDesk: This problem can occur with any of the following services:

• Microsoft Commerce Server DirectMailer Service
• Microsoft Commerce Server ListManager Service
• Microsoft Commerce Server Predictor Service

For stronger security, these services are locked down for Distributed Component Object Model (DCOM) access.

Use Dcomcnfg.exe to explicitly grant permission. Include the DirectMailer Service account in the group that has access to the ListManager Service. The Campaign Manager BizDesk module requires that the account has access to both services.

Additionally, plan and document all required changes to Dcomcnfg security before you modify any of the settings.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base: