Error message: The event log file is corrupt

When you try to open any event in the Event Viewer Application Log in Microsoft Windows 2000 or Microsoft Windows 2003, you receive the following error message:

This problem may occur if you have the Symbols for Dr. Watson Error Debugging installed. The error message is caused by a problem with the Dr. Watson Error Debugging program.

Windows 2000

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows 2003

Service Pack Information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Microsoft Windows 2000 Service Pack 4 and in Microsoft Windows Server 2003 Service Pack 1.

For more information about how to obtain a hotfix for Microsoft Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base: