Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Windows can not load user profile for newly created users


Author: Nirmal Sharma MVP

View products that this article applies to.

Summary

The following knowledgebase article explains the situation in which new users can not log on to local computer or domain.

↑ Back to the top


Symptoms

The following may be the scenario:

Newly created users can not log on to the system
All Users and Default User profile is corrupted.
All Users and Default User profile is pointing to a different location in the registry.

↑ Back to the top


Cause

By default, when Windows 2000 is installed it creates the two default folders. These two folders are: All Users and Default User. The logon process of user creates the user profile of the newly created user in the \Documents and Settings folder. The logon process uses these two folders to copy the contents to new profile. Windows identifies these two folders by looking at the following registry location:

HKLM\Software\Microsoft\Windows NT\ProfileList

In the right pane, Windows will have the following entries:

��� ProfilesDirectory������ REG_EXPAND_SZ��� %SystemDrive%\Documents and Settings
��� DefaultUserProfile��� REG_SZ��������� Default User
��� AllUsersProfile�������� REG_SZ��������� All Users

↑ Back to the top


Resolution


You may need to take the following action to correct the abovementioned issues with the user profile:

Copy the All Users and Default User from a working computer to problematic computer.
Change the location of All Users and Default User profile in registry so that it points to the correct location.

↑ Back to the top


Community solutions content disclaimer

Microsoft corporation and/or its respective suppliers make no representations about the suitability, reliability, or accuracy of the information and related graphics contained herein. All such information and related graphics are provided "as is" without warranty of any kind. Microsoft and/or its respective suppliers hereby disclaim all warranties and conditions with regard to this information and related graphics, including all implied warranties and conditions of merchantability, fitness for a particular purpose, workmanlike effort, title and non-infringement. You specifically agree that in no event shall Microsoft and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use of or inability to use the information and related graphics contained herein, whether based on contract, tort, negligence, strict liability or otherwise, even if Microsoft or any of its suppliers has been advised of the possibility of damages.

↑ Back to the top


Keywords: KB556028, kbhowto, kbpubtypecca, kbpubmvp

↑ Back to the top

Article Info
Article ID : 556028
Revision : 1
Created on : 9/27/2007
Published on : 9/27/2007
Exists online : False
Views : 339