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Screensaver drop down menu greyed out


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Author:

Soumitra Sengupta MVP

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COMMUNITY SOLUTIONS CONTENT DISCLAIMER

MICROSOFT CORPORATION AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, OR ACCURACY OF THE INFORMATION AND RELATED GRAPHICS CONTAINED HEREIN. ALL SUCH INFORMATION AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, TITLE AND NON-INFRINGEMENT. YOU SPECIFICALLY AGREE THAT IN NO EVENT SHALL MICROSOFT AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OR INABILITY TO USE THE INFORMATION AND RELATED GRAPHICS CONTAINED HEREIN, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF MICROSOFT OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

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SUMMARY

When one tries to change the Screensaver he or she can not change it as the Screensaver drop down menu is greyed out.

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SYMPTOMS

When one tries to change the Screensaver he or she can not change it as the Screensaver drop down menu is greyed out.

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CAUSE

This happens if the Screensaver policy is set either via group policy or registry.

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RESOLUTION

To resolve this problem:-
Start>Run>type Regedit >Click Ok or, press the Enter Key.
Now navigate to the following locations:-
HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\Control Panel\Desktop  now find out SCRNSAVE.EXE entry in the right pane and delete it.
 
HKLM\Software\Policies\Microsoft\Windows\Control Panel\Desktop now find out SCRNSAVE.EXE entry in the right pane  and delete it.
Close the registry editor and restart the machine.
 

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MORE INFORMATION

Before deleting or modifying any registry key one must back up registry.
See:-
How to back up, edit, and restore the registry in Windows XP and Windows Server 2003

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Keywords: kbpubmvp, kbpubtypecca, kbhowto, KB555506, kb

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Article Info
Article ID : 555506
Revision : 3
Created on : 8/19/2020
Published on : 8/20/2020
Exists online : False
Views : 371