Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Autodiscover v2 returns InternalURL not ExternalURLs in other site

Autodiscover v2 returns InternalURL not ExternalURLs in other site

View products that this article applies to.

Symptoms

In a Microsoft Exchange Server deployment, internal URLs are returned by Autodiscover V2 even if your organization is using external URLs. This may prevent Microsoft Teams from synchronizing meeting information and prevents Exchange Online from synchronizing devices using cached Outlook mailboxes.

↑ Back to the top

Cause

This issue is caused by an environment misconfiguration. Different servers may have different URL's to meet site requirements, but all servers internal and external URL's must be configured consistently.

↑ Back to the top

Resolution

Make sure that both internal and external URLs are present and configured consistently on all servers across sites.

↑ Back to the top

Keywords: CI121963, kb, autodiscover v2 returns internalurl

↑ Back to the top

Article Info
Article ID : 4577438
Revision : 15
Created on : 9/1/2020
Published on : 9/1/2020
Exists online : False
Views : 299