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Can't share PPT in Skype for Business 2016 (Click-to-Run) when blocking legacy PowerPoint file formats

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Symptoms

In the PowerPoint File Block Settings, you block opening or saving for PowerPoint 97-2003 Presentations, Shows, Templates, and Add-in Files. When you try to share a PowerPoint presentation in Microsoft Skype for Business 2016, even when an Office Online Server is used to present the file, the presentation fails.

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Cause

Skype for Business, for compatibility with legacy clients, exports PowerPoint files by using this legacy format. When the format is blocked, the export fails. This causes the sharing process to fail.

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Resolution

To fix this issue, make sure that the client version is higher than 16.0.130231.20000.

Important

Enabling this fix will break compatibility with Lync Server 2010 and earlier clients. Users can still join via the Skype for Business Web App if their client is not compatible.

To enable this fix, create a policy by using one of the following options:
  1. Create the following registry key on the client computers:

    Root: HKEY_LOCAL_MACHINE or HKEY_CURRENT_USER
    Key: Software\Policies\Microsoft\Office\16.0\Lync
    Value Type: DWORD
    Value Name: DisableGenerationOfLegacyPPTFiles
    Value Data: 0x00000001
  2. Create the following client policy entry by using the Skype for Business PowerShell:

    $x = New-CsClientPolicyEntry -Name "DisableGenerationOfLegacyPPTFiles" -Value "true"
    Set-CsClientPolicy -Identity "<ClientPolicyName>" -PolicyEntry @{Add=$x}

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Keywords: CI122917, kbHotfixAuto, kbqfe, kb, can't share PPT when blocking legacy PowerPoint file formats

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Article Info
Article ID : 4576665
Revision : 7
Created on : 9/29/2020
Published on : 9/29/2020
Exists online : False
Views : 150