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Skype for Business 2016 hangs when opening a conversation window

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Symptoms

The Microsoft Skype for Business 2016 client stops responding (hangs) for several minutes when it tries to open a new conversation window.

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Cause

A loop is incorrectly running a very large number of times. This causes the client to hang momentarily.

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Resolution

To fix this issue, install the July 7, 2020, update (KB4484326) for Microsoft Skype for Business 2016.

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Keywords: skype for business hangs when opening a conversation window, kbqfe, kbfix, kb, CI120458, kbHotfixAuto

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Article Info
Article ID : 4570183
Revision : 7
Created on : 7/7/2020
Published on : 7/7/2020
Exists online : False
Views : 207