A privilege error occurs when attempting to use Dynamics 365 App for Outlook

When attempting to use Dynamics 365 App for Outlook, you encounter an error referencing a missing privileg such as the following error:

"You don't have required privilege (prvReadOrganization), which limits certain functionality. Please contact your administrator to get necessary access."

This error will appear if the user associated with the mailbox record does not have sufficient privileges to use Dynamics 365 App for Outlook.

Option 1: Assign Dynamics 365 App for Outlook User security role

A standard role exists to provide the privileges required to use Dynamics 365 App for Outlook. This role is named Dynamics 365 App for Outlook User and can be assigned to users who need to use App for Outlook. For more information on this role, see Provide security role access.

Option 2: Custom Role

If you prefer to customize a role to include the required privileges, refer to the More Information section for a list of privileges required to use Dynamics 365 App for Outlook.

The following table lists privileges required to use Dynamics 365 App for Outlook and the tab in a security role where the privilege can be found. A user with the System Administrator role can locate and modify a security role by navigating to Settings, Security, Security Roles. To view which role(s) are assigned to a specific user, navigate to Settings, click Security, click Users, select the specific User record, and then click Manage Roles. 

The following table lists additional privileges which are required to view some of the default views used inside the Dynamics 365 App for Outlook forms. Without these privileges, a user may see the following error instead of the expected view (subgrid) of records:

"You do not have permission to access these records. Contact your Microsoft Dynamics 365 administrator for help."