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Foreign language characters set in RejectMessageReasonText of a transport rule aren't shown correctly in Exchange Server 2019 and 2016

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Symptoms

For a custom non-delivery report (also known as an NDR or bounce message) in Microsoft Exchange Server 2019 or Exchange Server 2016, the foreign language characters set in the RejectMessageReasonText parameter of a transport rule aren't displayed correctly.

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Resolution

To fix this issue, install one of the following updates:

For Exchange Server 2019, install the Cumulative Update 6 for Exchange Server 2019 or a later cumulative update for Exchange Server 2019.​

For Exchange Server 2016, install the Cumulative Update 17 for Exchange Server 2016 or a later cumulative update for Exchange Server 2016.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: Foreign language characters not shown correctly, CI118664, kbHotfixAuto, kbqfe, kbfix, kb

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Article Info
Article ID : 4559441
Revision : 7
Created on : 6/16/2020
Published on : 6/16/2020
Exists online : False
Views : 271