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HID "flash" command is not ignored during a Teams call in Skype for Business 2016


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Symptoms

Consider the following scenario:
  • You are running Microsoft Skype for Business 2016.
  • You have Human Interface Device (HID) interop fully enabled in Skype for Business 2016 and Microsoft Teams.
  • You try to make or receive a Teams call.
  • You tap or double-tap the call start button on the supported HID device.
In this situation, Skype for Business 2016 plays a dial tone only.

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Resolution

To fix this issue, install the April 7, 2020, update (KB4484286) for Microsoft Skype for Business 2016.

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Keywords: CI115942, kbHotfixAuto, kbqfe, kbfix, kb, HID flash command is not ignored

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Article Info
Article ID : 4549671
Revision : 6
Created on : 4/7/2020
Published on : 4/7/2020
Exists online : False
Views : 195