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Can't sign in to Office 365 if configuring hybrid with Chrome SameSite Cookie enabled in Exchange Server 2019 and 2016

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Symptoms

When you try to configure hybrid through the Exchange admin center (EAC) in a Microsoft Exchange Server 2019 and Office 365 hybrid environment or in a Exchange Server 2016 and Office 365 hybrid environment, the "sign in to Office 365" page can't be loaded successfully. This issue occurs if you enable the Google Chrome SameSite Cookie new behavior through the "SameSite by default cookies" flag (chrome://flags/#same-site-by-default-cookies).

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Resolution

To fix this issue, install one of the following updates:
For Exchange Server 2019, install the Cumulative Update 5 for Exchange Server 2019 or a later cumulative update for Exchange Server 2019.​
For Exchange Server 2016, install the Cumulative Update 16 for Exchange Server 2016 or a later cumulative update for Exchange Server 2016.

Third-party information disclaimer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: CI114825, kbHotfixAuto, kbqfe, kbfix, kb, can't sign in to O365 if configuring hybrid

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Article Info
Article ID : 4547723
Revision : 6
Created on : 3/17/2020
Published on : 3/17/2020
Exists online : False
Views : 247